About Us
Privacy Policy
Data Protection and Privacy Information
1. Controller and Contact
The operator of this online store and controller of personal data processing is: Evgen Smelyanskiy Einzelfirma CHE-192.677.429 Hardstrasse 39 5430 Wettingen Switzerland Email: info@nichehome.ch For all questions regarding data protection, personal data processing, and exercising your rights, please contact us at the email address above.
2. Scope and Purpose
This Privacy Policy describes what personal data we collect, how we use it, to whom we disclose it, how long we store it, and what rights you have regarding your data. This Policy applies to all users of our online store in Switzerland and Liechtenstein. We process personal data in accordance with the Swiss Federal Data Protection Act (revDSG), and where applicable, the General Data Protection Regulation (GDPR) for customers from Liechtenstein.
3. Data Processing
We collect and process the following categories of personal data: 3.1. Order Data: - First and last name - Email address - Phone number - Delivery and/or pickup address - Payment information (processed through secure payment services) - Order information (products, quantities, prices) 3.2. Account Registration Data: - First and last name - Email address - Password (stored encrypted) - Order history and preferences 3.3. Technical Data: - IP address - Browser and device information - Site interaction data (pages viewed, visit times) - Cookie information 3.4. Feedback Data: - Messages through contact forms - Support requests - Product reviews (if provided) Purposes of processing: - Fulfilling the sales contract (processing and delivering orders) - Managing customer accounts - Processing payments - Customer service and responding to inquiries - Improving website and user experience - Complying with legal obligations (e.g., tax and accounting law)
4. Legal Basis for Processing
We process your personal data on the following legal bases: - Contract performance: processing is necessary to fulfill the sales contract between you and us (order processing, delivery, communication). - Legal obligations: processing is necessary to comply with legal requirements (Swiss tax and accounting law). - Consent: for certain operations (e.g., marketing communications, optional cookies) we request your explicit consent, which you can withdraw at any time. - Legitimate interests: processing may be based on our legitimate interests (e.g., website improvement, fraud protection, technical administration), provided these interests do not override your rights and freedoms.
5. Data Retention
We retain your personal data only as long as necessary to achieve the purposes for which it was collected, or as required by law: - Order data: 10 years (in accordance with Swiss tax and accounting law) - Account data: while the account is active or until deletion request - Technical data and logs: no more than 12 months - Feedback data: until request resolution plus reasonable period (typically no more than 3 years) After these periods, data is deleted or anonymized.
6. Your Rights
Under applicable data protection law, you have the following rights: - Right of access: you may request information about what personal data we process about you. - Right to rectification: you may request correction of inaccurate or incomplete data. - Right to erasure: you may request deletion of your data if it is no longer needed for the purposes collected, or if you have withdrawn consent. - Right to restriction: in certain cases you may request restriction of data processing. - Right to object: you may object to processing based on legitimate interests. - Right to data portability: you may request transfer of your data in a structured, commonly used, machine-readable format. To exercise these rights or file a complaint, contact info@nichehome.ch. You also have the right to lodge a complaint with the relevant data protection supervisory authority.
7. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include: - Data transmission encryption (SSL/TLS) - Secure password storage (hashing) - Restricted access to personal data only to authorized personnel - Regular security system updates - Data backups However, no system can guarantee 100% protection. We recommend also taking precautions when using the internet (e.g., not sharing passwords with third parties).
8. Third-Party Data Sharing
We do not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary to fulfill our obligations: - Shipping services: to fulfill orders (name, address, phone shared) - Payment systems: to process payments (data processed in accordance with PCI DSS) - IT services: hosting, technical support (only as necessary for website operation) - Legal and tax authorities: when legally required All our partners are obligated to comply with data protection requirements and use data only within the scope of services provided. Data transfers outside Switzerland/EEA occur only with adequate data protection levels (adequacy decision, standard contractual clauses, or other appropriate safeguards).
9. Cookies and Tracking
Our site uses cookies — small text files stored on your device to ensure website functionality and improve user experience. Types of cookies used: - Necessary cookies: required for basic website functions (e.g., cart, session). These do not require consent as the site cannot function without them. - Analytical cookies: help us understand how visitors use the site to improve it. Use of these requires your consent. - Marketing cookies: used to display relevant advertising. Use of these requires your consent. You can manage cookie settings in your browser. Disabling necessary cookies may affect website functionality.
10. Changes to Privacy Policy
We reserve the right to update and modify this Privacy Policy to reflect changes in legislation, our data processing practices, or for other reasons. For substantial changes, we will notify you via the website or email. We recommend periodically checking this page for the current version of the Policy. Last updated: December 2024.